Non-Consensual Content Policy
How we protect the people who appear in the photos you share.
Share The Aloha exists to help people share meaningful, personal photos with the people they love. That depends on a simple expectation: when you upload a photo of someone, you have the right to share that photo, and you have done so with consent where consent is required. This page explains how we handle content that violates that expectation — what we prohibit, how we respond to reports, and how to reach us if you appear in content on our platform that you did not consent to.
Last updated: 2026-05-30
Our zero-tolerance position
We have a zero-tolerance policy toward content that sexualizes or endangers children, content that depicts non-consensual intimate imagery of any person, content that constitutes a deepfake or other AI manipulation of an identifiable real person, and content that exposes private information about a third party without their consent.
Violations of this policy result in immediate removal of the offending content, suspension or termination of the uploading account, retention of evidentiary data, and — where applicable — reporting to law enforcement and the relevant statutory authorities.
What violates this policy
Child sexual abuse material (CSAM)
Any content — real, illustrated, animated, computer-generated, or AI-generated — that depicts a person under the age of eighteen (18) in a sexually explicit or sexually suggestive manner is strictly prohibited. This is an absolute rule with no exceptions.
Where CSAM is identified on our platform, we will: remove the content immediately; preserve all evidentiary data including uploader account information, IP addresses, timestamps, and file metadata; terminate the uploader's account permanently; and report the incident to the National Center for Missing & Exploited Children (NCMEC) in accordance with our obligations under 18 U.S.C. § 2258A. NCMEC operates a centralized reporting clearinghouse used by law enforcement agencies globally.
Non-consensual intimate imagery
Intimate, nude, or partially nude images of any identifiable person uploaded or shared without that person's informed, ongoing consent — sometimes called “revenge porn” — is strictly prohibited regardless of the relationship between the uploader and the subject, regardless of how the image was originally obtained, and regardless of whether the image was previously shared elsewhere.
Photographs taken without consent
Photographs taken of an identifiable person in any context in which the subject had a reasonable expectation of privacy — including but not limited to hidden-camera footage, up-skirt photography, photography taken inside private residences without the occupant's knowledge, or photography taken in medical, therapeutic, or other private settings — are prohibited regardless of whether the content is sexual in nature.
Deepfakes and AI manipulation of real people
Content that has been generated, modified, or manipulated by artificial intelligence or other digital techniques to depict a real, identifiable person doing or saying something they did not do or say — in a manner reasonably likely to deceive a viewer — is prohibited. This applies whether the manipulation is sexual, defamatory, fraudulent, or otherwise. Consenting personal-use AI edits of your own photos (e.g., color correction, light retouching) are permitted.
Doxing and exposure of private information
You may not use the Service to expose private or identifying information about a third party without their consent. This includes home addresses, personal phone numbers, government identifiers, medical or financial information, immigration status, sexual orientation or gender identity not publicly disclosed by the subject, or other information that the subject has not voluntarily made public. This prohibition applies to the content of uploaded photos (e.g., a photograph that captures a third party's home address) as well as to personal notes attached to deliveries.
Harassment, stalking, and impersonation
Using the Service to repeatedly contact a recipient who has opted out, to impersonate another person, or to direct sustained unwanted attention toward any individual is prohibited. The opt-out and unsubscribe mechanisms built into every delivery are binding — circumventing them through additional accounts or aliases is a violation of these terms.
Tribute Pro — additional consent considerations
A Tribute Pro purchase allows multiple contributors to upload photos of one subject (often a deceased loved one) for delivery to a shared group of recipients. This creates unique consent considerations:
- →Each contributor warrants their own uploads. When you upload content as a Tribute contributor, you are personally affirming that you have the right to share each specific item — including, where applicable, the consent of any living person depicted in your uploads other than the Tribute subject.
- →The Tribute host is responsible for the inviting circle. The person who creates and pays for a Tribute is responsible for inviting only contributors and recipients who have a legitimate connection to the subject and who would reasonably welcome receiving the content.
- →Deceased subjects. Post-mortem privacy law varies by jurisdiction; in general, the rights of a deceased subject pass to the subject's next of kin or estate. If you are a family member of a deceased Tribute subject and you believe a Tribute is being run without authorization, contact us through the channels below and we will work with you in good faith to investigate.
- →Tribute hosts can remove contributors or content at any time. If a contributor uploads content that is inappropriate, off-topic, or that the host believes the subject would not have wanted shared, the host can remove that content or revoke that contributor's access without involving us. This is by design.
For broader content moderation in Tributes, see Section 7 of our Terms of Service.
How to report content
Anyone may report content that violates this policy — you do not need to be a Share The Aloha account holder to make a report. We treat all reports as confidential and review them promptly.
If you appear in content on Share The Aloha that you did not consent to:
Email us at report@sharethealoha.com with as much of the following information as you can provide:
- Your name and a way to reach you
- The email address that received the Alohagram or Tribute (if known)
- The date and approximate time you received it
- A description of the content that depicts you
- Confirmation that you did not consent to your inclusion
We will acknowledge your report within one business day, investigate, and act in accordance with this policy. We will not share your identity with the uploader without your permission.
If you believe you have encountered child sexual abuse material:
Email us immediately at report@sharethealoha.com with the subject line “CSAM Report.” If you believe a child is in imminent danger, also contact your local law enforcement immediately.
CSAM reports can also be filed directly with NCMEC's CyberTipline at report.cybertip.org.
If you are a recipient and want to stop receiving deliveries:
Every Alohagram and Tribute delivery email includes an Unsubscribe, Adjust frequency, and Report this email link at the bottom. You can pause or stop deliveries at any time without contacting us or creating an account. The links are honored automatically.
What happens after a report
When we receive a report, our process is:
- Acknowledge. We confirm receipt of the report within one business day.
- Investigate. We review the reported content, the uploader's account activity, and any other relevant evidence. For ambiguous cases involving consent, we may request additional information from the reporter.
- Act. Where the content violates this policy, we remove the content immediately, halt all scheduled deliveries associated with it, and take account-level action against the uploader (warning, suspension, or termination depending on severity).
- Report to authorities. Where the content involves CSAM, we report to NCMEC. Where the content involves a credible threat or other illegal activity, we cooperate with law enforcement subject to valid legal process.
- Notify the reporter. We follow up with the reporter to confirm what action was taken. We do not share the identity of either party with the other without consent.
Repeat offenders are subject to permanent termination on a first-strike basis for severe violations (CSAM, non-consensual intimate imagery) and on a graduated basis for other violations.
Good-faith preservation
When we take action against an account for violating this policy, we preserve relevant account data — including uploader identity, IP addresses, timestamps, and content hashes — for a reasonable period (typically 90 days, longer where law enforcement is involved) to support investigation and potential prosecution. Routine deletion otherwise governed by our Privacy Policy is paused for the duration of any active investigation.
Related policies
- →Terms of Service — the full prohibited-content and acceptable-use framework
- →Privacy Policy — how we collect, use, and protect personal data
- →Security — how we keep your data safe at the infrastructure layer
- →Responsible Disclosure — for security researchers who find vulnerabilities
Contact
Reports of content violating this policy: report@sharethealoha.com
Privacy or data subject requests: privacy@sharethealoha.com
Copyright (DMCA) notices: dmca@sharethealoha.com
Legal counsel inquiries: legal@sharethealoha.com
General support: support@sharethealoha.com